Return and Exchange Guidelines
At Arish Creation, we value your satisfaction and strive to provide you with the best shopping experience possible. To ensure a smooth exchange process, please take note of our exchange policy:
Exchange Period: We accept exchanges for a duration of 7 days from the date of delivery. This 7-day window allows you to request an exchange for your purchase.
Issue Resolution: We kindly request that any issues with your purchase are brought to our attention and resolved within the 7-day exchange period. If customers fail to resolve their concerns within this timeframe, we may not be able to honor exchange requests.
Eligibility: To be eligible for an exchange, the item(s) must be in its original condition, including packaging, tags, and any accompanying accessories. It should be unworn, unused, and free from any damage or alteration.
Proof Requirement: In order to facilitate the exchange process, we require clear proof of the issue with your purchase. This includes opening videos and images, which help us better understand and address your concerns. Our customer support team will guide you on how to submit this proof.
Process: If you wish to request an exchange, please contact within the specified 7-day period. You can reach us via care@arishcreation.com or through our contact form. Our dedicated team will guide you through the exchange process.
Exceptions: Please note that certain items ,are not eligible for exchange. Be sure to review the product-specific exchange information on the respective product pages.
Refunds: We do not offer refunds for exchanges. Exchanges will be processed as store credit or a replacement item of equal or lesser value.
We appreciate your understanding and cooperation in adhering to our exchange policy. Our goal is to provide you with top-quality products and excellent service. If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team.
Thank you for choosing Arish Creation for your shopping needs.